Our Assistance Services

Our assistance services

We help someone, somewhere in the world every two seconds.

We are the world's leading travel insurance and emergency medical assistance provider and we have been part of the Allianz Group for more than ten years. As Mondial Assistance we helped more than 250 million people every year. As Allianz Global Assistance, we are dramatically extending our global reach and our local impact in Thailand and each of the 28 countries where we operate.

We have a multilingual team of doctors and nurses who help travellers when they become ill or when they are injured away from home — this is what sets our travel insurance apart from other travel insurance products.

We operate on a 24 hour, seven days a week basis. Our experienced and empathetic case managers handle national and international medical assistance cases each day, ensuring that everyone who contacts us for help receives the highest level of service in what can be a distressing and highly emotional time.